commercial combined, tailored to suit your requirements ... whoever is doing yours is not taking a lot of notice of your specific requirements
Very valid point and decent broker should be that ...figuring out what you need for the specific application
Your broker needs to do his homework for you here, if you said you had alarms to whichever spec you state to them then it has to work as it's being used to reduce your insurance cost. If you don't have an alarm system or CCTV and you've started this to the insurance then I don't see how they can get out of it. They may increase your premium but I don't think they can use it as a get out of it's mentioned that you don't have it in the first place.
In short there policy stated alarm must be activated for them to pay out when unmanned...
Tbf they were clever sods ....peeled cladding back ...had Tek guns etc...then stayed within pallet racking never set foot on floor and stayed above ground level..we since upgraded to better detectors but short of full beam system on .walls and seismic sensors it's not actually that easy to sort .
Rest assured when renewal time came around it was a short conversation....off...
Got a decent broker now who I trust and has a good rep for getting folk out of sticky situations..fights his corner...