Idig

[TiltyShaun]

Have you tried Nasco Digtec (Neil)?

Fitted mine, good guy to deal with.

Another who dealt with Nasco and would give a thumbs up!!

 

[Fms1]

Spoke with Neil (Nasco) and he is coming out Monday to install

 

[CPS]

Spoke with Neil (Nasco) and he is coming out Monday to install

Neil will keep you right

 

[Furniss]

poor bloke even helped me out when the initial install backup was a bit shite over here.

 

[craig]

poor bloke even helped me out when the initial install backup was a bit shite over here.

I thought iDig was a French company?

 

[JerryRtilt]

I thought iDig was a French company?

Originally developed in France I believe,

 

[Furniss]

I thought iDig was a French company?

I think it is french.

First time around it was a rushed install and left me with a load of questions and didnt even calibrate all my buckets.... Neil stepped up via messenger and helped me with quite a few questions and even did the other day when i needed to "tare" the sensors.
Anyhow they have since been back FOC and changed over onto the new machine and calibrated the buckets

Doesn’t necessarily apply to the Idig crew over here but french customer service in the sticks is at fairly average atm.

 

[JerryRtilt]

I think it is french.

First time around it was a rushed install and left me with a load of questions and didnt even calibrate all my buckets.... Neil stepped up via messenger and helped me with quite a few questions and even did the other day when i needed to "tare" the sensors.
Anyhow they have since been back FOC and changed over onto the new machine and calibrated the buckets

Doesn’t necessarily apply to the Idig crew over here but french customer service in the sticks is at fairly average atm.

I guess it doesn't matter how good a product is, which Idig undoubtedly is, you need people selling it who are prepared to provide a decent service and have staff with the relevant skills, machine guidance must be a rapidly expanding part of the construction industry with great potential for youngsters if they are prepared to work outside the office environment at least some of the time.
I know Niel has worked hard to promote the Idig concept and they are gradually establishing more dealers over here but i imagine it can't be easy.