Man baskets aren't banned. Actually, very little is actually banned by the HSE. Telling us something we cant do leads to possible liability and they don't want that pointing at them! That's why they never tell us what we 'can' do - its all guidance and risk assessment based. If you have a man basket that allows the machine to be controlled from the basket, and the machine and basket is inspected every 6 months under LOLER, correct check valves fitted etc, then its fine. But is that the right machine for the job under risk assessment? In some situations it will be, but maybe a dedicated MEWP would be a better solution.
Remember safety doesn't care about cost. But good practice rarely costs more in the long run.
In terms of this made up hedge scenario, reducing the height of it to a more manageable height that can be controlled from long reach cutters from the ground would be ideal. It removes the working from height, cost of any platform or MEWP etc and long term makes the job safer and cheaper to do for the customer and garden maintenance operative/s
If the customer does not want their hedge reducing to allow for this safe working method, then they should be paying for a proper solution.
The days of hanging off a ladder, throwing boards on top of the hedge to stand on and or standing on a pallet on your mates forklift/ roof of the van or any other vehicle are long gone! Hedge cutting isn't worth the money to take the risk. And everyone has a camera now to take pics of you for experts on facebook to tell you how much of an idiot you are....
In any case, the hedge wants to be within marching distance of a cash point so granny can wedge you up quick snap and you can get the hell out of there. I think we can all agree that getting paid is an essential element of risk that needs mitigation on these cash hedge cutting jobs