Carter CT08 "Proper Engineering"

[TiltyShaun]

These days social media used intelligently could do as much good (or harm depending on your viewpoint) as legal ...plenty of high profile examples of late. Shout it far and wide...
Upshot is that not everything Chinese is that good then?

Not every thing Chinese is rubbish. But it still comes down to you get what you pay for and buyer beware. It is cheap because it is cheap!!

Still, it would have been nice to see the actual machines when he first started posting as I do sense a slight odour of rat about these posts.

 

[Get Carter]

Perhaps you could expand on where you can smell a rat???

 

[Regy53]

The consumer rights act would not apply as this was a B2B sale.

Trade sales dont have all the same protections.

Its not a trade sale though, its a new product sold with warranty via a retail solution.

In the end the dealer has to stand up. Ideally with manufacture backing the support.

We sell a heck of a lot of chippers and sometimes they can go wrong, usually i would say its the end user mis using the product but i often side with the customer at our cost. We had a chipper almost self destruct once, I paid for it to be recovered i paid for the replacment and i sent it out to him at our cost. I am pretty certain it was mis used but its not worth the arguement. The customer was happy. It cost me a bit but not enough to worry about. The thing is if the supplying dealer of this product or the importer was that bothered they would simply give the guy his money back and chalk is at one of them things. The likelyhood is they can sell it EX DEMO and never hear from it again. Theres a little cost involved but thats business. Some you lose and some you win.

We had a chipper and the guy moaned like buggery it kept cutting out and smoking, we bought it back no fault found, gave it back and he said it did it again. So i gave him a refund and he bought a competitive product and claimed it was fine. We checked the chipper again no fault found and sold it for a little less than new and never heard from it ever again. I think he was tagging the saftey bar with branches killing the engine (which then smokes as fuel enters but no spark) but the other product diddnt have one. However i can never prove it and its not worth the effort. I am sure we have all experienced things where its just easier to move on than keep pointing fingers. In my opinion this is where the dealer network and importer stand up and show there worth. Rather than make excuses, send somebody out, make a effort, try and resolve if you cant just chalk it as experience. A post above is correct, no idea about Carter but there are plenty of part time machine dealers out there importing cheap crap.

 

[Lancs Lad]

Its not a trade sale though, its a new product sold with warranty via a retail solution.

In the end the dealer has to stand up. Ideally with manufacture backing the support.

We sell a heck of a lot of chippers and sometimes they can go wrong, usually i would say its the end user mis using the product but i often side with the customer at our cost. We had a chipper almost self destruct once, I paid for it to be recovered i paid for the replacment and i sent it out to him at our cost. I am pretty certain it was mis used but its not worth the arguement. The customer was happy. It cost me a bit but not enough to worry about. The thing is if the supplying dealer of this product or the importer was that bothered they would simply give the guy his money back and chalk is at one of them things. The likelyhood is they can sell it EX DEMO and never hear from it again. Theres a little cost involved but thats business. Some you lose and some you win.

We had a chipper and the guy moaned like buggery it kept cutting out and smoking, we bought it back no fault found, gave it back and he said it did it again. So i gave him a refund and he bought a competitive product and claimed it was fine. We checked the chipper again no fault found and sold it for a little less than new and never heard from it ever again. I think he was tagging the saftey bar with branches killing the engine (which then smokes as fuel enters but no spark) but the other product diddnt have one. However i can never prove it and its not worth the effort. I am sure we have all experienced things where its just easier to move on than keep pointing fingers. In my opion this is where the dealer network and importer stand up and show there worth. Rather than make excuses, send somebody out, make a effort, try and resolve if you cant just chalk it as experience. A post above is correct, no idea about Carter but there are plenty of part time machine dealers out there importing cheap crap.

this

 

[Regy53]

Ebay is littered with them, they must sell more than I realise, its safe to say the Carter is about the best looking of the bunch. Give me a used anything branded over them anyday

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2020 Carter CT08 Excavator - micro digger - £5250 + vat | eBay

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NEW TP10 ( 1 tonne ) MINI / MICRO EXCAVATOR / DIGGER, OFFSET BOOM, dumper, jcb | eBay

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Attack AT 10 Micro Excavator / Digger (2021) (£5250 + Vat) E-004 | eBay

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[V8Druid]

this one looks very much like the Sauterelle I think ...

MINI DIGGER EXCAVATOR YFE08 MICRO NO VAT | eBay

Find many great new & used options and get the best deals for MINI DIGGER EXCAVATOR YFE08 MICRO NO VAT at the best online prices at eBay! Free delivery for many products!

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were everywhere a couple of years ago - kit form, build it yerself job -- IIRC French manufacture

https://en.chargeurplus.com/products/mini-excavator.html,1,109,24,0,0

haven't seen a slew-er before though, but just looked and they do, do them

 

[Get Carter]

Can't wait to hear what this is suitable for??

 

[GazCro]

Can't wait to hear what this is suitable for??

View attachment 28477

Would need some big build quality improvements for me 2 year old nephew that's for sure.

 

[TiltyShaun]

Perhaps you could expand on where you can smell a rat???

You have been asked to post photos of the machine several times on the other thread and have not none so. May be it is just me, but if you go on a forum to slate a product, then don’t back it up with a bit of evidence, only words, don’t be surprised if some people are suspicious of your motives.

 

[Maxus]

Perhaps Get Carter could lend one to Ollie Gunners for a week and he can make one of his excellent, and impartial, review videos?

 

[Brendan]

You could just go small claims court as claims can be upto 10k no solicitor fees just a few hundred quid for the court fees.
It's a case of sending a few letters and then start the ball rolling.

It does mean you have to roll the dice with the judge, as they can be pretty clueless for construction stuff

 

[Get Carter]

.....and another problem. After getting the ram fixed we now have another hydraulic failure. Just look at the hydraulic fluid coming out of the spool.
Think I've got a Chinese weekend machine after a heavy night on the beer. Fri sat sun but no Mon Tue.

 

[Maxus]

Consumer Rights Act 2015 - Which?

The Consumer Rights Act protects you in almost all purchases you make. Here we explain what it means when buying goods or services

www.which.co.uk

Maybe you should read this and work out where you stand.

 

[doobin]

Agree. Stop posting on here and go get your money back.

 

[V8Druid]

Facebook

www.facebook.com

"Mini digger hire we cover port Talbot,neath and Swansea"

 

[Lancs Lad]

#safety | Mr Preventive : Maintenance and Safety News | 29 comments

#Safety 🤦‍♂️ source : https://lnkd.in/gRFN2hTV | 29 comments on LinkedIn

www.linkedin.com

Nice

 

[Carter diggers UK and ni]

Fit for purpose as said does has a wide definition. But to me the damage to my business is done. So the best option to put it on ebay and be truthful with every known fault and parts replacement it has had. Free packet of aspirin for the migraine it will cause.

The advert has to be truthful as otherwise it will breach their regulations. After all I wouldn't want to sell someone a pile of crap without being totally honest, rather than tell someone "what you want to hear."

There will be a page on "Bad" Points. " Good" points, I can only think of two, it uses very little diesel and has low hours.

@Get Carter
We have asked you to get in touch and we will happily help you please provide us the serial number a telephone number or contact us on 07919203185 and like we have said many months ago we will do one of 3 things
We will either send all parts out under warranty.
more replace the machine or will give a full refund .
but you need to contact us as nothing will get sorted posting on the page
We are the main importer of the brand and wish for you to get in touch .
how can we put the machine right or sort the machine out , when you have not got in touch with us . Under the consumer rights act
We have 3 options
1 . The machine gets returned to the dealer you bought it from
It gets inspected and checked for defects and fully repaired for any defects found in a timely manner
2. The machine gets replaced for another machine if we can not repairs for any reason
3. Which if you feel you have had no luck with the machine the please call us and we will give you a full refund and take the machine back from you .
mall carter brands are tested and go though TUV for the NEW UKCA testing
We did ask you months ago to get in touch and tell us about your issues for us to put right .
We will await for your phone call so we can sort your machines issues promptly
Thank you

 

[Carter diggers UK and ni]

Funny thing is I has already thought of that, then came on here and viewed that thread.

I can already hear the wailing from other sellers of Chinese Diggers.

@Get Carter
We have asked you to get in touch and we will happily help you please provide us the serial number a telephone number or contact us on 07919203185 and like we have said many months ago we will do one of 3 things
We will either send all parts out under warranty.
more replace the machine or will give a full refund .
but you need to contact us as nothing will get sorted posting on the page
We are the main importer of the brand and wish for you to get in touch .
how can we put the machine right or sort the machine out , when you have not got in touch with us . Under the consumer rights act
We have 3 options
1 . The machine gets returned to the dealer you bought it from
It gets inspected and checked for defects and fully repaired for any defects found in a timely manner
2. The machine gets replaced for another machine if we can not repairs for any reason
3. Which if you feel you have had no luck with the machine the please call us and we will give you a full refund and take the machine back from you .
mall carter brands are tested and go though TUV for the NEW UKCA testing
We did ask you months ago to get in touch and tell us about your issues for us to put right .
We will await for your phone call so we can sort your machines issues promptly
Thank you

 

[Carter diggers UK and ni]

Fit for purpose as said does has a wide definition. But to me the damage to my business is done. So the best option to put it on ebay and be truthful with every known fault and parts replacement it has had. Free packet of aspirin for the migraine it will cause.

The advert has to be truthful as otherwise it will breach their regulations. After all I wouldn't want to sell someone a pile of crap without being totally honest, rather than tell someone "what you want to hear."

There will be a page on "Bad" Points. " Good" points, I can only think of two, it uses very little diesel and has low hours.

@Get Carter
We have asked you to get in touch and we will happily help you please provide us the serial number a telephone number or contact us on 07919203185 and like we have said many months ago we will do one of 3 things
We will either send all parts out under warranty.
more replace the machine or will give a full refund .
but you need to contact us as nothing will get sorted posting on the page
We are the main importer of the brand and wish for you to get in touch .
how can we put the machine right or sort the machine out , when you have not got in touch with us . Under the consumer rights act
We have 3 options
1 . The machine gets returned to the dealer you bought it from
It gets inspected and checked for defects and fully repaired for any defects found in a timely manner
2. The machine gets replaced for another machine if we can not repairs for any reason
3. Which if you feel you have had no luck with the machine the please call us and we will give you a full refund and take the machine back from you .
mall carter brands are tested and go though TUV for the NEW UKCA testing
We did ask you months ago to get in touch and tell us about your issues for us to put right .
We will await for your phone call so we can sort your machines issues promptly
Thank you

 

[Carter diggers UK and ni]

"..... we got rid of our Carters fed up sending fitters out to repair them. Even the exhaust shook itself to bits......!

So I cannot say I wasn't warned.

Words fail me with this bag of s**t. Today out on a job and the hydraulics failed. Ram won't retract.

Perhaps Mr Carter UK and NI would like to comment.

"That;s not a carter exhaust"
That picture has been photoshopped"
"Wrong type of diesel smoke"
"The CT08 and CT10 are for DIYer and smallholders. The digger knows the difference and will vibrate differently.

@Get Carter
We have asked you to get in touch and we will happily help you please provide us the serial number a telephone number or contact us on 07919203185 and like we have said many months ago we will do one of 3 things
We will either send all parts out under warranty.
more replace the machine or will give a full refund .
but you need to contact us as nothing will get sorted posting on the page
We are the main importer of the brand and wish for you to get in touch .
how can we put the machine right or sort the machine out , when you have not got in touch with us . Under the consumer rights act
We have 3 options
1 . The machine gets returned to the dealer you bought it from
It gets inspected and checked for defects and fully repaired for any defects found in a timely manner
2. The machine gets replaced for another machine if we can not repairs for any reason
3. Which if you feel you have had no luck with the machine the please call us and we will give you a full refund and take the machine back from you .
mall carter brands are tested and go though TUV for the NEW UKCA testing
We did ask you months ago to get in touch and tell us about your issues for us to put right .
We will await for your phone call so we can sort your machines issues promptly
Thank you