TBH that along with magically being able to halve a quote to beat the price you pretended to have been given by a competitor is why I refuse to use them and will actively discourage my customers from using Astrak.
Why on earth would you support a company who's sole sale focus seems to be slashing prices and harassment sales calls. I'm not sure who there sales director is but I can only imagine he worked for a fkn PVC window and conservatory company, you know the type that often featured on BBC rouge traders type programs.
I'm not salespeople Friendly, but they really do go above and beyond in leagues of irritation.