rural broadband - what a ****ing sh1t show

[V8Druid]

got to have a rant ... and dare say others'll have plenty to say too .....

BB's been off and on like a whore's draws the last two weeks ... flipped tonight and tried calling their 8 to 8 helpline ..... every option eventually ends in a message saying they've just sent me a whatsapp link to help to try and sort it myself --WTF ...
I don't have bloody whatsapp .....
so tried to find an email address in all my correspondence with/from them - NADA ...
had to search on line (when it reloaded) and eventually found 'an' address
**** knows if it's the right one, but it's head of customer services, so hopefully it might provoke some sort of response ....
if it doesn't ... I'm away to 4G

and the cause of the rant .... article on ITV Wales tonight, watching after the kids'd departed ..... they've just spent millions and many man hrs installing 7kms of fibre optic ....... to the summit of ****ing Snowdon .. WTF for FFS .... we can't even get a reliable 2mbs here

 

[Lancs Lad]

got to have a rant ... and dare say others'll have plenty to say too .....

BB's been off and on like a whore's draws the last two weeks ... flipped tonight and tried calling their 8 to 8 helpline ..... every option eventually ends in a message saying they've just sent me a whatsapp link to help to try and sort it myself --WTF ...
I don't have bloody whatsapp .....
so tried to find an email address in all my correspondence with/from them - NADA ...
had to search on line (when it reloaded) and eventually found 'an' address
**** knows if it's the right one, but it's head of customer services, so hopefully it might provoke some sort of response ....
if it doesn't ... I'm away to 4G

and the cause of the rant .... article on ITV Wales tonight, watching after the kids'd departed ..... they've just spent millions and many man hrs installing 7kms of fibre optic ....... to the summit of ****ing Snowdon .. WTF for FFS .... we can't even get a reliable 2mbs here

Binned it all off beginning of this year .
Best day of my life ringing BT to cancel the lot
Went for starlink, bombproof literally ten times as fast . Rate it . And he's dropped the price. Not cheap but worth the extra to us..

 

[Jimoz]

How much starlink?
Don't go Vodafone fir 4g been there got the t-shirt they taper your speeds even on premium.
I'm on 3 at the minute signal seems good no tapering of speed is the main thing.

 

[V8Druid]

Binned it all off beginning of this year .
Best day of my life ringing BT to cancel the lot
Went for starlink, bombproof literally ten times as fast . Rate it . And he's dropped the price. Not cheap but worth the extra to us..

would you care to share LL

I am looking forward to ****in' 'em all off too ...... neighbour (the nice ones) had a 4G install earlier this year (think I've mentioned it B4) ... will be talking to them tomorrow

 

[V8Druid]

How much starlink?
Don't go Vodafone fir 4g been there got the t-shirt they taper your speeds even on premium.
I'm on 3 at the minute signal seems good no tapering of speed is the main thing.

3 what?
I can see the Voda mast across the valley from our patio .... always got 5 bars on the phones here

 

[Brendan]

Not much help but I'm virgin and the wanky router cuts out from time to time

 

[Lancs Lad]

would you care to share LL

I am looking forward to ****in' 'em all off too ...... neighbour (the nice ones) had a 4G install earlier this year (think I've mentioned it B4) ... will be talking to them tomorrow

Ok...so at first it was £89 pm. Then a letter out of the blue saying it's now £75 due to tough times etc...
So ...I was paying about £60 with BT for 10mb this has hit 250m but averages around a 100mb.
Had the odd dropout for few seconds here and there but seriously been a game changer for us.
We can't get anything other than BT copper infinity so 10 max and no plans for fibre.

Only other option is get a proper 4G aerial/router installed makes huge difference to normal 4G signal...like 30mb faster . Mikrotik think it's called. But again not as reliable...

And I run it as a 2nd backup connection at work ..just so happens it's not at "work"

 

[V8Druid]

Not much help but I'm virgin and the wanky router cuts out from time to time

I am sick of hard re-booting the ****ing thing Brendan ...... it's less than a year old ..... probably the cold weather here ATM freezing a waterlogged connection somewhere here tonight .... the issue is usually sh1t BT/openreach lines ... there's a joint on virtually every pole from here to the exchange in the village

 

[V8Druid]

Ok...so at first it was £89 pm. Then a letter out of the blue saying it's now £75 due to tough times etc...
So ...I was paying about £60 with BT for 10mb this has hit 250m but averages around a 100mb.
Had the odd dropout for few seconds here and there but seriously been a game changer for us.
We can't get anything other than BT copper infinity so 10 max and no plans for fibre.

Only other option is get a proper 4G aerial/router installed makes huge difference to normal 4G signal...like 30mb faster . Mikrotik think it's called. But again not as reliable...

serious bucks that .... neighbour's paying 31 quid a month and has 40mb ..... has a little dish on his pine end .... got did by a local outfit, who sorted everything for him .... apparently there are grants to be had for the installation costs, so his monthly is all it cost him

 

[Jimoz]

Well see how you go with Vodafone but just make sure to cancel within the limit if no good. I found at busy periods my speeds were always crap. Netflix unwatchable on the peak 8-10pm slots sometimes.

 

[Lancs Lad]

serious bucks that .... neighbour's paying 31 quid a month and has 40mb ..... has a little dish on his pine end .... got did by a local outfit, who sorted everything for him .... apparently there are grants to be had for the installation costs, so his monthly is all it cost him

Yup...took a bit to bite the bullet but for basically £15 quid extra the £ per mb is what to look at ...utter bullshit this super fast fibre if you live like we do...4 house at the end of the lane...BT never gonna roll it out

 

[V8Druid]

Yup...took a bit to bite the bullet but for basically £15 quid extra the £ per mb is what to look at ...utter bullshit this super fast fibre if you live like we do...4 house at the end of the lane...BT never gonna roll it out

nah .. never in a race of cats will we see fibre down here ... 2/3rds of a mile off the road and no plans to bring it anywhere remotely near here - deffo not up the road past us
can see why the Snowdon thing pissed me off this evening ... what must that have cost ????

 

[V8Druid]

Well see how you go with Vodafone but just make sure to cancel within the limit if no good. I found at busy periods my speeds were always crap. Netflix unwatchable on the peak 8-10pm slots sometimes.

I struggle to watch you tube some nights ... can only dream of streamed TV, which is getting so bad even Pam is now complaining there's **** all on most nights

 

[Monkeybusiness]

nah .. never in a race of cats will we see fibre down here ... 2/3rds of a mile off the road and no plans to bring it anywhere remotely near here - deffo not up the road past us
can see why the Snowdon thing pissed me off this evening ... what must that have cost ????

The grumpy Druid probably has more internet presence but generates nowhere near the amount of PR as the biggest hill in Wales unfortunately for you Graham!

 

[V8Druid]

The grumpy Druid probably has more internet presence but generates nowhere near the amount of PR as the biggest hill in Wales unfortunately for you Graham!

sadly true

 

[sandy2210]

finally managed to place order for fftp today, this house has been called 2 different names in the past it was laundry flat now (for over 30 years that i know of) called garden flat , fftp is available to laundry flat but would mean changing phone number as it is registered to garden flat which according to openreach would not be getting fibre taken a very helpful guy from BT to convince openreach that they were the same house in fairness to the BT guy he tried various ways to change it over last 4 weeks and would text to say when he would phone me and always phoned when he said he would
we are about 4 miles from the "green box" and last phone on the line so currently cannot get internet over the phone line so fair play to openreach with the help of Scottish government grants to put fibre up 1/2 mile up farm track to serve 3 houses

 

[bobthebuilder]

How much starlink?
Don't go Vodafone fir 4g been there got the t-shirt they taper your speeds even on premium.
I'm on 3 at the minute signal seems good no tapering of speed is the main thing.

sadly true

keep youre eye out for a sti connect van,they have taken over insralling fibre around here ,spoke to the lad surveying and he said it will be 2months .he also said we have to offer all households fast fibre by the end of next year

 

[V8Druid]

keep youre eye out for a sti connect van,they have taken over insralling fibre around here ,spoke to the lad surveying and he said it will be 2months .he also said we have to offer all households fast fibre by the end of next year

interesting statement that ..... presumably one of chairman Drakefords edicts - Wales only???

 

[bobthebuilder]

well it was in trellech area i was talking to the lad

 

[V8Druid]

well it was in trellech area i was talking to the lad

well that's Monmouthshire isn't it, just ... so in Wales too