Suppliers not getting back to you?

Dr pecker

Dr pecker

Well-known member
I too sell hydraulic attachments down south specialising in hydraulic breakers as most of you know.. There shouldn't be any excuse for not getting back to your customer same day with at least a progress report.
If you struggle with any attachment supplies, give us a go, we love your business
 
Left hooker

Left hooker

Well-known member
I've had both lately priced up genuine from Hitachi got me price back with in couple days as was big order thought I'd try a aftermarket supplier for hammer lines not heard a thing yet been over week an half
Was at local county show while waiting for the now wife just inquired about a komatisu 5 tonner on stand said not replacing for couple of years so was just interested in some specs to read over had price specs and all the blurb emailed over a couple days after show did like the quick reply and I was only looking
 
Nick...

Nick...

Well-known member
I did get a thank you for visiting us at plantworx email from someone yesterday.it was a company I ordered a ripper tine from.i got a show special price and going to pick it up today.the 3 other companies I enquired about a ripper who took all my details,I’ve not heard a word from 2 weeks after the event.probably selling so much they don’t need to deal with little old me
Nick...
 
D

DaveDCB

Well-known member
Glad it’s not just me,
Nearly two weeks ago emailed local(literally next door) haulage company for some transport prices, even rung transport manager direct and still have no prices, so sod them!
Local big plant/transport comp got back to me within minutes! (Bloody expensive mind!)

Most other companies I deal with are pretty good to be fair, else I won’t use them 🤷‍♂️
 
Nick...

Nick...

Well-known member
Not suprised at all.never heard a word from 3companies I talked to at plantworx about a ripper tooth.got one now from a local firm.also emailed a company a month ago about a set of wheels and tyres for my truck,£2k worth.heard nothing from them either
Nick...
 
V8Druid

V8Druid

do it as well as you can,but learn to do it better
Not suprised at all.never heard a word from 3companies I talked to at plantworx about a ripper tooth.got one now from a local firm.also emailed a company a month ago about a set of wheels and tyres for my truck,£2k worth.heard nothing from them either
Nick...
makes you wonder HTF people stay in business :unsure::mad: ........ and sadly seems more the norm than the exception :rolleyes:
 
Nick...

Nick...

Well-known member
I could tell lots of stories about such matters.asked rep at John Deere dealer for a tractor demo last October.said he would get one out in couple of days.was the last I heard of that.another rep at same dealer promised to bring me a 1.5 ton hitachi to try.never heard any more about that either then another offered a 2.5 ton machine to try and same again.ive had 3 volvos in this time.
Nick...
 
G

Gez_lewis

Active member
I'm waiting for prices back for attachments which aren't coming by the looks of it,
Also pricing a few jobs up probably 100k of materials that merchants don't want to sell you.
There's a local steel/engineering supplier that you ring a bell on the counter when you arrive to get served, you can see 10/20 blokes through the door window trying to look busy to save serving . Drives you mad!
Can see why nothing gets done and takes so long!
 
V8Druid

V8Druid

do it as well as you can,but learn to do it better
I'm waiting for prices back for attachments which aren't coming by the looks of it,
Also pricing a few jobs up probably 100k of materials that merchants don't want to sell you.
There's a local steel/engineering supplier that you ring a bell on the counter when you arrive to get served, you can see 10/20 blokes through the door window trying to look busy to save serving . Drives you mad!
Can see why nothing gets done and takes so long!
local builders merchants is like that ... like the Marie Celeste ... every one trying to look busy, rather than do summat ... like serve a customer.
Always serve myself, when i go in there and if challenged it's "well no other ****er was going to do it" ..... once left 10, hundred weight bags of cement in the middle of their yard ..... couldn't find anyone to be bothered to book it out, so off loaded it and left for elsewhere. :rolleyes: ..... and they're the dearest in the area :mad: ..... dunno how they survive .... other than having a large stock of most things :sneaky:
 
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