Service Management and reporting framework

K

Komatsu

Well-known member
Can’t you have a word with your client their, explain the situation to them, and have one of there people help you with it? Done that a few times with some of the big clients I’ve worked with in the past and really don’t have a clue when when it comes to things like this. On a few occasions, just given them a handful of references and said if you want me, send the order no. through, if not, thank you for asking.
 
Grahams

Grahams

Don't complain - suggest what's better
Can’t you have a word with your client their, explain the situation to them, and have one of there people help you with it? Done that a few times with some of the big clients I’ve worked with in the past and really don’t have a clue when when it comes to things like this. On a few occasions, just given them a handful of references and said if you want me, send the order no. through, if not, thank you for asking.
I have spoken to them, but the people I'm dealing with are very much down the food chain and don't have the authority or understanding to say it will be okay.
I expect it will work itself out. I'm tempted to put I'm working towards ISO 9001 and leave it at that. If they win their tender then offer me the work I may then have to actually do it.
 
K

Komatsu

Well-known member
I have spoken to them, but the people I'm dealing with are very much down the food chain and don't have the authority or understanding to say it will be okay.
I expect it will work itself out. I'm tempted to put I'm working towards ISO 9001 and leave it at that. If they win their tender then offer me the work I may then have to actually do it.
Just do that then, it always seems to be a tick box exercise till they need something doing, then it’s just a case of, get on and do the job.
 
Gunners

Gunners

Well-known member
I'm tempted to put I'm working towards ISO 9001 and leave it at that. If they win their tender then offer me the work I may then have to actually do it.
I've done this before. Completed 3 jobs for them before they finally demanded I did my CPCS ticket. At least I'd earned some money before having to splash out. Too often these days you cant even get a foot in the door unless you have all the stupid schemes under your belt. Good luck with it and I hope you win the contract!
 
V8Druid

V8Druid

do it as well as you can,but learn to do it better
This is my bottom line.... costs us a bit of work i'm sure... However it keeps me happy.
Kind of thread that puts a shiver up my spine - I will look to do something else when we start getting hassled with all that box filling bollox.... like the jobs not hard enough :rolleyes:
You just need to watch with box ticking exercise you don’t tick one that will come back and bite you in the arse later.

Yep ...... exactly what I did ........ if the quote request arrived with a ream of BS bollox it went straight in the bin ....... could not be arsed with it all ... it'd only bite yer arse at a later date and we had more than enough work to keep us occupied and gainfully employed, without cow-towing to that s**t.
yes we lost out on some work ..... but would it have been worth it ... would've been cut to the bone anyway :mad:
was hard enough making a living without all that utter shite :rolleyes:
 
Gunners

Gunners

Well-known member
Yep ...... exactly what I did ........ if the quote request arrived with a ream of BS bollox it went straight in the bin ....... could not be arsed with it all ... it'd only bite yer arse at a later date and we had more than enough work to keep us occupied and gainfully employed, without cow-towing to that s**t.
yes we lost out on some work ..... but would it have been worth it ... would've been cut to the bone anyway :mad:
was hard enough making a living without all that utter shite :rolleyes:

We all agree its bullshit but unfortunately, unless you only want to work in private gardens, we need to embrace it to a certain extent. I really don't think the "just put it in the bin" rhetoric is very helpful for Grahams. He is a specialist, working under some big firms who win national contracts for the government. Its bound to come with more paperwork than working for a private client.

There's some good work out there that can be won with a few simple bits of paperwork that once you have in place, are free to replicate. It pisses me off that there are so many CHAS SMAS etc schemes out there and different firms want different accreditation's. Really if you have one, it should be accepted across the board but its not and that's what makes it yet another money making scheme.

There's a really good variety of contractors on this forum and we undertake all manor of works for many national clients. Rail, environmental, civils etc. Between us we have the knowledge to help Grahams out here for free and probably have all the paperwork necessary to do it. So boys, we can complain about how s**t it is and keep burying our heads in the sand. Or we can get with the times and help each other out, keeping the cost down and helping us all to move forward together.
My phone is always on if people think I can help them with something. Or you just want to ask me about where I get my hard hats from 🤪 . Either way you get my point.
 
doobin

doobin

Well-known member
This is why Gardeners World stays in Grannies back garden, fed cups of tea (hourly) and gets a box of chocolates for Christmas from a delighted client (and we're only halfway through the job!) :LOL:

Bugger driving more than five miles to work, and bugger waiting more than five days for payment!!

2019-12-23 13.12.49.jpg


Even got chocolate mince pies these last few days.

2019-12-23 10.57.50.jpg


What does ISO98436251*H say about letting the clients lad drive the machine?:eek:

2019-12-18 09.32.28.jpg
 
Grahams

Grahams

Don't complain - suggest what's better
We all agree its bullshit but unfortunately, unless you only want to work in private gardens, we need to embrace it to a certain extent. I really don't think the "just put it in the bin" rhetoric is very helpful for Grahams. He is a specialist, working under some big firms who win national contracts for the government. Its bound to come with more paperwork than working for a private client.

There's some good work out there that can be won with a few simple bits of paperwork that once you have in place, are free to replicate. It pisses me off that there are so many CHAS SMAS etc schemes out there and different firms want different accreditation's. Really if you have one, it should be accepted across the board but its not and that's what makes it yet another money making scheme.

There's a really good variety of contractors on this forum and we undertake all manor of works for many national clients. Rail, environmental, civils etc. Between us we have the knowledge to help Grahams out here for free and probably have all the paperwork necessary to do it. So boys, we can complain about how s**t it is and keep burying our heads in the sand. Or we can get with the times and help each other out, keeping the cost down and helping us all to move forward together.
My phone is always on if people think I can help them with something. Or you just want to ask me about where I get my hard hats from 🤪 . Either way you get my point.
I appreciate your help on this.
I think I am going to try along the lines "I am currently working towards ISO 9001 acreditation" then if they do win the main tender with the MOD I will have to get my act together and actually qualify. As they are bidding for a contract that covers 40% of my current work I need to be on their approved list from the start.
As you say, though, you would have thought being Safe Contractor approved would be enough.
By the way I also have a 360 degree hard hat (don't wear it a lot as my ear defenders don't fit)!
IMG_1042.jpeg
 
V8Druid

V8Druid

do it as well as you can,but learn to do it better
I appreciate your help on this.
I think I am going to try along the lines "I am currently working towards ISO 9001 acreditation" then if they do win the main tender with the MOD I will have to get my act together and actually qualify. As they are bidding for a contract that covers 40% of my current work I need to be on their approved list from the start.
As you say, though, you would have thought being Safe Contractor approved would be enough.
By the way I also have a 360 degree hard hat (don't wear it a lot as my ear defenders don't fit)!
View attachment 10931
proper yankee ali one isn't it Gra ? ... nice
 
Grahams

Grahams

Don't complain - suggest what's better
proper yankee ali one isn't it Gra ? ... nice
Yes, a friend was in the States a few years back and thought I'd like it. Much better for keeping the weather off with the brim all the way round.
 
V8Druid

V8Druid

do it as well as you can,but learn to do it better
Yes, a friend was in the States a few years back and thought I'd like it. Much better for keeping the weather off with the brim all the way round.
must get a pic of the one I got brought back from Oz, a few years ago, by me mate 'Monaro man' ;)
 
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